Creating focus through collaborative change

Every organization's greatest resource is its people: an investment that pays dividends in every aspect of getting the work done.   Whether you're a believer in Peter Senge's strategies for building learning organizations, or you just want to be surrounded by people who are knowledgeable and resourceful, an investment in training is just plain common sense.

• Retain your best people.
Research clearly shows people commit to organizations that support their growth.
• Nurture a culture that can adjust effortlessly and rapidly, with as little additional stress as possible.
• Become a Learning Organization where everyone is committed to life-long learning.

Training Services

Each course is customized to fit the needs and learning styles of the organization and the participants, but is built from a common core so that each group, whatever the specific content, is exposed to a common language and tool sets.  This builds consistency and sustainability within the organization and reinforces the commitment to creating an authentic learning community within your organization.

• Project Management Basics - Depending on the audience, this course can be customized to just cover the basics of a projects four main components (initiation, planning, execution & close out), to inclusion of how to use Microsoft's Project software, and/or a complete nine-step approach to successful software design.  As with all of our courses, we collaborate with you on the design to ensure that the content is relevant and immediately applicable to our participants current work load.

• Relationship Building - This is Cole Consulting's most popular program. It's designed to leverage your niche market opportunities and is applicable to both conventional sales people and to those employees who need to further the goals and objectives of their department, and hopefully the entire organization, by 'selling' their ideas and services to other internal staff members.

   

• Customer Service - Cole Consulting knows that every key success indicator points to the companies that have set Outstanding Customer Service as the benchmark.  We custom design and deliver programs that are challenging, interactive, fast-paced and fun.  We guarantee results!

• Masterful Coaching -  Cole Consulting,LC builds this training program around the critically acclaimed best seller, "Masterful Coaching," by Robert Hargrove. Coaching is designed to turn your managers and supervisors into high-performing, extraordinary leaders. 

• Communication Skills - Cole Consulting,LC views Communication Skills as the single most important tool at our disposal. Yet, it has been shown that we only communicate effectively about 20% of the time!  We can do better...a lot better!  But it takes training, practice, review, and more practice.

• Managerial Mastery - Cole Consulting,LC custom designs your Managerial Mastery course to ensure that each participant acquires  the basic skills necessary for successful supervision.  These include: an appreciation for and the development of active listening skills; the development of objective-based interviewing skills; an understanding of each person's communication, learning and team-building styles and how to maximize strengths/compensate for weaknesses; an understanding of relationship/trust building and how to incorporate these skills into managing others.